Condar combustor warranty

Condar combustors are guaranteed to contain sufficient catalytic precious metals (platinum and/or palladium) formulated and properly applied to conform to requirements of the Environmental Protection Agency for certified wood-burning products, and when installed in USA are warranted for structural integrity for five years or 12,000 hours burn-time, whichever comes first, when correctly installed and maintained. Failure due to incorrect use, including with fuels other than dry natural wood, is excluded. YOU MUST use a wood stove catalytic probe or surface thermometer or your warranty will be voided. Condar combustors are not warranted for export shipments.

Remedies under this warranty

Condar Company will replace a defective combustor, free of charge, for the first 90 days following the date of original purchase. After the first 90 days, replacement will be at the following discount:

  • Year 1: 50% of original price paid
  • Year 2: 40% of original price paid
  • Year 3: 30% of original price paid
  • Year 4: 20% of original price paid
  • Year 5: 10% of original price paid
  • Year 6: replacement at current retail price

If you have any questions, email our combustor warranty expert.